Operational Excellence (OpEx)

can be achieved  through

Predictive Quality Management

 

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Quality Management... Reimagined

Predictive Quality Management (PQM) is a strategic framework, providing a structured approach to reimagine and/or refresh your existing business processes, implement, and manage the ‘quality’ of those business processes that support and enable the capability to fulfill the mission of the Enterprise.

PLAN

Quality Management System

DO

Quality System

CHECK

Quality System Measurement

ACT

Quality Management

Plan

Responsible Management must ensure that essential capabilities are defined and described within standard work process, to enable the creation of the results that are required to fulfill the Enterprise Mission.

Do

Responsible Management must ensure that skilled, trained and competent people are deployed in adequate numbers to execute business work processes to achieve the required results.

People + Process = Results

Check

The capability for systemic measurement is essential for understanding and management control.

Datasets are captured, curated, organized, and transformed, through enabling technology, to provide the insight for management decisions.

Act

Systemic constraints must be addressed as a priority because they are what define the limits of your success.

Constraints must be acknowledged and managed to ensure the Mission of Enterprise is realized, and to enable a future Vision to become a possibility as a result of management control. 

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